REMOTE SUPPORT

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Key Features & Benefits

Fax online

Business Network Support

Our online service professionals can provide assistance setting up wireless and wired networks, from initial installation to on-going troubleshooting for routers, managed switches, and firewalls. Specialists will guide you through upgrades to telecommunications equipment or other advanced configuration tasks.

Anytime access to faxes

PC Tune-Up and Maintenance

Get your old machine running like new again. Speed up a slow PC or free up needed disk space by cleaning up unused programs, files, and folders.

Secure faxing

Software Installation and Troubleshooting

Get immediate assistance with installing or troubleshooting standard office desktop and ERP/CRM software (MS Office, Adobe, QuickBooks, Lacerte, Proseries, etc).

Reduce costs with Cloud Fax

Virus, Spyware, and Malware Removal

A remote technician will provide a comprehensive scan of all files on a machine to detect and remove unwanted software, malware, configuration errors, or other threats.

Reduce hassles with Cloud Fax

Data Backup

Deploy resiliency in your organization and let a professional assist with data backup subscriptions or external storage.

Reduce hassles with Cloud Fax

Office peripherals (Printer, Scanner, Fax)

It’s not just for PCs. You can call for help with installation, setup, troubleshooting, and use of office peripheral devices.

Cloud Fax makes faxing easy

Mobile Devices (Smartphone or Tablet)

Simplify your users’ remote access experience and get expert help to set up email, WiFi, Bluetooth, or desktop sync on a mobile device.

Reduce hassles with Cloud Fax

Email Support

Tackle complex infrastructure tasks with assistance on email server/client configuration, troubleshooting, or migration for corporate email or hosted domains.